What are your customers saying about you? Where are they saying it? Are these conversations impacting your brand? How can you measure this impact? RemedyPoint helps you know what customers are saying about you across 200+ third party sites, then use this rich information to engage directly with your customers and address issues before they become problems. Learn More.
90% of consumers trust online reviews as much as a personal recommendations. Leverage your positive reviews to their full potential. RemedyPoint publishes your best reviews to your website, Facebook, Twitter, Google, and 50+ other web properties that matter. We also build and manage microsites for all of your locations that feature your best reviews and dominate local search. Learn More.
A 1-star rating increase can boost revenue by 5-9%. Let RemedyPoint help you collect new positive reviews quickly and easily for every one of your brand locations. We automate the review collection process, and send your customers a review request either during or after a service or purchase. Start creating positive user-generated content without lifting a finger. Learn More.
Online customer feedback provides vast amounts of data scattered across hundreds of sources in unstructured formats. RemedyPoint’s analytics engine makes sense out of all that unstructured feedback, uncovers the root cause of customer sentiment, and provides you with actionable intelligence that can be shared across your entire company. Learn More.
RemedyPoint analyzes online feedback from your competitors to help benchmark the performance of every location in your organization. We help you understand your relative strengths and weaknesses compared to your most successful competitors, as reported by their customers in online reviews. Stay a step ahead of the market at all times with our competitive intelligence services. Learn More.